Our office in Istanbul / Turkey
Akasya AVM Tower A2 Floor 36 No 244
Acibadem / Uskudar
+90 532 241 76 01
Email : firstname.lastname@example.org
© 2019 by BB Arenamed GmbH
Painless FUE hair transplantation with maximum GRAFTS in Istanbul
1. Information about the collection of personal data
1.1 In the following we inform about the collection of personal data when using our website. Personal data is all data that is personally available to you, eg. Name, address, e-mail addresses, user behavior.
Responsible acc. Art. 4 para. 7 EU General Data Protection Regulation (DS-GVO)
Nove Mesto square 3d
Telephone: +49 2103 905 83 35
1.2 When you contact us in general by e-mail or through a contact form, the information you provide (your e-mail address, your name and telephone number if applicable) will be stored by us to answer your questions. The legal basis for this is Art. 6 para. 1 sentence 1 lit. a DS-GMO. If the information provided serves to fulfill a contract of which you are a party or to carry out pre-contractual measures, then additional legal basis for the processing of the data is Art. 6 para. 1 lit. b DSGVO.
We delete the data that arises in this context after the storage is no longer required, or limit the processing if there are statutory retention requirements.
Please note that data transmission over the Internet (for example, when communicating by e-mail) may have security vulnerabilities. A complete protection of the data from access by third parties is not possible.
1.3 In part, we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly inspected.
1.4 When a mediation contract is concluded i.d.R. further data is collected and processed. Of course, in this case, we will inform you in advance specifically and in detail about the handling of this data.
2. Collection of personal data when visiting our website
2.1 In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you want to view our website, we collect the following data:
- IP address
- Date and time of the request
- Time zone difference to Greenwich Mean Time (GMT)
- Content of the requirement (concrete page)
- Access status / HTTP status code
- each transmitted amount of data
- Website from which the request comes
- Browser type, including language and version used
- Operating system and its interface
- Websites that are accessed by the user's system through our website.
The data is stored in the log files of our system. A storage of this data together with other personal data of the user does not take place.
2.2 The legal basis for the collection and storage of data is Art. 6 para. 1 lit. f DSGVO.
2.3 The data is technically necessary for us to show you our website and to ensure the stability and security. Storage in log files is done to ensure the functionality of the website. In addition, the data is used to optimize the website and to ensure the security of our information technology systems.
For these purposes, our legitimate interest in the processing of data according to Art. 6 para. 1 lit. f DSGVO.
2.4 The data will be deleted as soon as it is no longer necessary to achieve the purpose of its survey. In the case of collecting the data for providing the website, this is the case when the respective session is completed. In the case of storing the data in log files, this is the case after no more than seven days. An additional storage is possible. In this case, the IP addresses are deleted or alienated, so that an assignment of the calling client is no longer possible.
2.5 The collection and storage of data described above is required for the operation of the website. Consequently, there is no contradiction for you. If you do not agree, we recommend that you leave the website.
3. Collection of other personal data when visiting our website through cookies
3.1 In addition to the aforementioned data provided by your browser to our server, cookies are stored on your computer when you use our website.
Cookies are small text files that are stored on your hard drive and assigned to the browser you use, and that provide certain information to the body that sets the cookie (here, through us). Cookies can not run programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective overall, as well as to analyze user behavior on our website.
3.2 There are different types of cookies, the scope and operation of which are explained below.
There are so-called "session cookies". These are automatically deleted when you close the browser. You save a so-called session ID, with which various requests from your browser can be assigned to the shared session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
There are also persistent cookies that are automatically deleted after a specified period of time, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time. We do not use persistent cookies!
3.3 The legal basis for the processing of personal data using cookies is Article 6 (1) lit. f DSGVO. The legal basis for the processing of personal data using cookies for analysis purposes is, if you have given your consent in this regard, Art. 6 (1) lit. a GDPR.
The use of the analysis cookies is for the purpose of improving the quality of our website and its contents.
Through the analysis cookies we learn how the website is used and so we can constantly optimize our offer. The data collected, which serve to analyze the surfing behavior, are pseudonymised by technical precautions. Therefore, an assignment of the data to the calling user is no longer possible. The data will not be stored together with other personal data of the users.
For these purposes, our legitimate interest in the processing of personal data pursuant to Art. 6 para. 1 lit. f DSGVO.
3.5 Cookies are stored on your computer and transmitted by this on our side.
4. Use of social media plugins
4.1 We can also be found in the following social media services: Facebook, Google+, Twitter and Instagram. However, we do not use so-called "plug-ins" of these providers, but only simple links to the various pages.
4.2 According to the provider, the visit of our pages still no data transmitted to the provider. If you follow the link first, the data of the provider will be obtained from you and stored (with US providers in the US).
We have no control over the collected data and data processing operations, nor are we aware of the extent of the data collection, the purpose of processing, the retention periods.
4.3 Addresses of the respective provider and URL with their privacy notices:
a) Facebook Inc., 1601 S. California Ave., Palo Alto, California 94304, USA; For more information about data collection: and
Facebook has submitted to the EU-US Privacy Shield, framework.
b) Google Inc., 1600 Amphitheater Parkway, Mountainview, California 94043, USA;
Google has submitted to the EU-US Privacy Shield, Framework.
c) Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, California 94103, USA; twitter.com/privacy.
d) Instagram LLC, 1601 Willow Rd, Menlo Park, CA 94025, USA
As far as we know, Instagram has not submitted to the EU-US Privacy Shield.
5. Use of blog functions
5.1 You can post public comments in our blog, where we publish various articles on topics related to our activities. Your comment will be posted to the post with your given username. We recommend using a pseudonym instead of your common name. The username and e-mail address are required, all other information is optional. When you leave a comment, we will continue to save your IP address, which we delete after one week. The storage is necessary for us to be able to defend ourselves in case of a possible publication of illegal content against liability claims. We need your e-mail address in order to contact you if a third party objected to your comment as unlawful.
5.2 The legal basis is Art. 6 para. 1 sentence 1 lit. b and f DS-GMO.
5.3 Comments will not be reviewed prior to publication. We reserve the right to delete comments if they are objected to by third parties as unlawful.
6. Use of our customer chat
6.1 This website uses technology from JivoSite Inc., 525 W. Remington Drive, Sunnyvale, CA 94087, USA, () to provide anonymized data for web analytics purposes and to operate the live chat system to respond to Live support requests collected and saved. From this anonymized data usage profiles can be created under a pseudonym. Cookies can be used. We have already explained what cookies are in section 3 above.
6.2 The data collected with the jivochat technologies are not used according to information of the provider without the separately granted consent of the person concerned to personally identify the visitor of this website and not merged with personal data about the bearer of the pseudonym.
6.3 In order to avoid the storage of jivochat cookies, you can set your Internet browser in such a way that in the future no more cookies can be stored on your computer or already stored cookies can be deleted. However, turning off all cookies may mean that some features on our website can no longer be executed.
7. Use of Google Analytics
7.1 This website uses Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, if IP anonymization is enabled on this website, Google will truncate your IP address beforehand within member states of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website usage and internet usage to the website operator.
The IP address provided by Google Analytics within the framework of Google Analytics will not be merged with other data provided by Google.
7.2 You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all the functions of this website in full. You may also prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by using the browser plug-in available under the following link. in download and install: tools.google.com/dlpage/gaoptout.
7.3 This website uses Google Analytics with the extension "_anonymizeIp ()". As a result, IP addresses are processed shortened, a person-relatedness can thus be excluded. Insofar as the data collected about you is assigned a personal reference, it will be immediately excluded and the personal data will be deleted immediately.
7.4 We use Google Analytics to analyze and regularly improve the use of our website. With the statistics we can improve our offer and make it more interesting for you as a user. For the exceptional cases in which Personal Information is transferred to the US, Google has submitted to the EU-US Privacy Shield, Framework.
The legal basis for the use of Google Analytics is Art. 6 para. 1 sentence 1 lit. f DS-GMO.
7.6 This website also uses Google Analytics for a cross-device analysis of visitor flows conducted through a User ID. You can disable the cross-device analysis of your use in your customer account under "My Data", "Personal Information".
8.1 Google Web Fonts
This site uses so-called web fonts provided by Google Inc. ("Google") for the uniform representation of fonts. The integration of these web fonts is done by a server call, usually a Google server in the USA. This will be transmitted to the server, which of our websites you have visited. Also, the IP address of the browser of the terminal of the visitor of this website is stored by Google. However, Google informs that when loading the fonts no cookies are set or data of the visitor (neither IP address, browser version, nor other personal information) are linked with any other data.
When you call up a page, your browser loads the required web fonts into your browser cache to correctly display texts and fonts. If your browser does not support web fonts, a default font will be used by your computer.
9. Content Delivery Network
9.1 We use a so-called CDN, i. a "Content Delivery Network". This is a network of regionally distributed, connected via the Internet server with the content - especially large media files - are provided. A CDN helps us to provide data quickly, especially with a high number of inquiries.
9.2 We use MaxCDN. This is a service of NetDNA, LLC, which belongs to the StackPath, LLC.
9.3 By visiting the website, the provider receives the information that you have accessed the corresponding underside of our website. In addition, the data referred to in point 1 of this declaration will be transmitted. This is to our knowledge, regardless of whether you have a user account with the provider, you are logged in to, or if there is no user account. If you are logged in to the provider, we will transfer your data directly to your account. If you do not want the assignment with your profile, you must log out before activating the button. The provider saves your data as usage profiles and uses them for the purposes of advertising, market research and / or tailor-made design of its website. Such an evaluation is carried out in particular for the provision of demand-oriented advertising. You have a right to object to the formation of these user profiles, whereby you must comply with the provider for the exercise thereof.
9.4 Further information on the purpose and extent of the data collection and its processing by the provider can be found in the privacy statements of the provider. There you will also find further information about your rights and settings options for the protection of your privacy.
Third Party Information: StackPath, LLC, 2021 McKinney Ave., Suite 1100, Dallas, TX 75201, United States, Fax: 001-323-843-9584.
The provider also processes your personal information in the US and has submitted to the EU-US Privacy Shield, Framework
10. Inclusion of YouTube videos
10.1 We have included YouTube videos in our online offering, which are stored on and are directly playable from our website. These are all included in the "extended privacy mode", i. that you do not transfer data about you as a user to YouTube if you are not playing the videos. Only when you play the videos, the data mentioned in paragraph 2 will be transmitted. We have no influence on this data transfer.]
10.2 By visiting the website, YouTube receives the information that you have accessed the corresponding sub-page of our website. In addition, the data referred to in point 1 of this declaration will be transmitted. This happens regardless of whether YouTube provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for purposes of advertising, market research and / or customization of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the creation of these User Profiles, and you must comply with YouTube to exercise them.
11. Integration of Google Maps
11.1 On this website we use the offer of Google Maps. This allows us to show you interactive maps directly in the website and allow you to conveniently use the map feature.
11.2 By visiting the website, Google receives the information that you have accessed the corresponding subpage of our website. In addition, the data referred to in point 1 of this declaration will be transmitted. This is done regardless of whether Google provides a user account that you are logged in to, or if there is no user account. When you're logged in to Google, your data will be assigned directly to your account. If you do not wish to be associated with your profile on Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for purposes of advertising, market research and / or tailor-made website design. Such an evaluation is carried out in particular (even for users who are not logged in) to provide appropriate advertising and to inform other users of the social network about their activities on our website. You have a right to object to the formation of these user profiles, and you must comply with this to Google.
12. Data protection in applications and in the application process
12.1 When submitting an application, we collect and process the personal data you have provided to applicants for the purpose of processing the application process. The processing can also be done electronically. This is especially the case if you submit suitable application documents by electronic means, for example by e-mail or via a web form on the website.
12.2 The legal basis for the use is Art. 6 para. 1 sentence 1 lit. a and lit. b DS-GMO.
12.3 If there is a contract of employment with you, we will save the transmitted data for the purpose of the employment relationship in compliance with the legal requirements.
If the contract of employment is not concluded, the application documents will be deleted six months after the cancellation has been sent, provided that deletion does not prejudice any other legitimate interests of the controller. Other legitimate interest in this sense, for example, a burden of proof in a procedure under the AGG.
13. Your rights
13.1 You have u.a. the following rights regarding your personal data:
- right to information, i. You can request detailed information about the stored data from us. For details please refer to Art. 15 DS-BER.
- right to rectification or erasure, i. You may request a correction or completion of personal data or a cancellation of your personal data. In addition we refer to Art. 16 resp. 17 DS-GVO.
- right to restriction of processing, i. limited processing, e.g. until the correctness of a claim for rectification can be verified, instead of the right of cancellation to which you are entitled if the data are no longer with us but are still needed for certain purposes or if it is not yet certain, despite an objection to the processing (see subsection 4) in individual cases, because of conflicting interests, processing may continue. For details please refer to Art. 18 DS-GVO.
Right to data portability, i. the right to receive personal data concerning you in a common format, such as a computer file. For details, please refer to Art. 20 DS-BER.
13.2 You also have the right to complain to us about the processing of your personal data by a data protection supervisory authority (for example, the State Commissioner for Data Protection and Freedom of Information Baden-Württemberg, "").
13.3 If you have given your consent to the processing of your data, you can revoke it at any time, Art. 7 para. 3 DS-GVO. Such revocation affects the admissibility of the processing of your personal data from the time you have given it to us.
Of course, you may object to the processing of your personal data for advertising and data analysis purposes at any time. About your advertising contradiction or other questions about the collection, processing or use of your personal data, in case of information, correction, blocking or deletion of data and revocation of granted consent, please contact the contact details mentioned in point 1.
13.4 Insofar as we base the processing of your personal data on the balancing of interests, you can object to the processing, Art. 21 DS-GVO. This is the case if, in particular, the processing is not required to fulfill a contract with you, which we present in the following description of the functions. In the event of any such disagreement, we ask you to explain the reasons why we should not process your personal data as we have done. In the case of your justified objection, we examine the situation and will either discontinue or adapt the data processing or point out to you our compelling legitimate reasons on which we continue the processing.